Customer Stories

Quality management system phase 1 go-live

Scenario A large pulp and paper manufacturer needed to implement a comprehensive quality management system across multiple sites. For the first phase of this ambitious initiative, Factora’s role was to serve as a central nervous system for all quality data, simplifying results used for reports and the lab floor. Problem This complex, multi-site initiative, taking in data from 4 different sources, demanded a robust solution. User-focused design was a critical Read More

Simultaneous 3-site SAP Roll-out

A global diaper manufacturer needed to transition to a new SAP ERP system at three separate facilities, simultaneously. Factora had experience working with this customer, but past projects had not involved multiple sites. Read more

Case Printing

This CPG customer used a manual process to print critical information on cases before palletizing. How do you create a custom-printed label for each batch of a product, before palletizing? Turns out, in 4 different ways at 4 different sites. The goal was to automate, to reduce the number of misprints and expedite changeovers. Read more

Changeover during runout

Consumer goods manufacturer wanted to start new work orders as soon as the first zone of a line became available, rather than waiting until the product was completely run out. Read more

Coffee gets complex, Factora solves the problem

A 100-year-old coffee producer needed to ramp up performance and upgrade systems capabilities to meet aggressive growth plans. A brand-new building was erected to house a cutting-edge receiving, storage, and transport system for the green beans that mark the start of coffee manufacturing. Read more

Intuitive interface decreases errors, eases resource allocation

A world leader in materials science, our client manufactures a broad range of products across four continents. The plant in this case study, situated in the southern U.S., produces components for combustion engines. Our role was to replace their MES (based on legacy software, with sun-setted equipment and programs), start to finish, from receipt of raw materials to the finished product. This major four-phase two-year project included multiple work processes, Read More

Fiber-based fabric maker earns 100% R.O.I. in < 1 year

Leading global supplier of fiber-based non-woven fabrics, used in a range of personal care products. Advanced multi-bond air-laid fabrics were becoming the market standard, replacing older ones with higher pulp content. Problem The plant was not set up for optimum performance, agility, or growth: it was managed by a number of non-integrated custom applications and Microsoft Excel reports. Much of the production management was being handled manually. To add to Read More